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Srila Prabhupada speaks on: "Don't Be a Hypocrite"



Don't Be a Hypocrite
"Don't Be a Hypocrite"

Srimad-Bhagavatam 6.1.23
Honolulu, May 23, 1976

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Srila A. C. Bhaktivedanta Swami Prabhupada
 

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Prabhupada: Srimad-Bhagavatam, Canto Six, Chapter One, verse number 23. (devotees repeat)

evam nivasatas tasya
lalayanasya tat-sutan
kalo 'tyagan mahan rajann
astasityayusah samah
 [SB 6.1.23]

So in this way the Ajamila, he practiced this unfair way of livelihood. Bandy-aksaih kaitavais cauryair garhitam vrttim asthitah. So vrtti means livelihood. If one adopts abominable livelihood, there is no, I mean to say, hope of spiritual advancement, finished because... We have learned from Bhagavad-gita. Arjuna says Krsna, param brahma param dhama pavitram paramam bhavan [Bg. 10.12]. "Krsna, you are the Supreme Brahman, param dhama, the supreme resort of everything, and pavitram paramam bhavan, and the supreme pure." So nobody can approach Krsna if he's impure. That is not possible. In the Bhagavad-gita still it is said, yesam tu anta-gatam papam: "One who is free from all contamination of sinful activities, yesam anta-gatam papam jananam punya-karmanam, "simply engaged in pious activities only," te, "such persons," dvanda-moha-nirmukta, "without any doubt and duality," bhajante mam drdha-vratah, "with fixed up mind he can become Krsna conscious."

So this Ajamila, he learned all this nonsense, abominable way of livelihood. And therefore his example is given, how he was downtrodden and fallen. Still by the grace of Narayana how he was elevated, that is the itihasa, history, which is, Suta Gosvami is citing, how Krsna consciousness is powerful. That is the motive of narrating Ajamila udha, delivering Ajamila. So here it is said, evam nivasatas tasya lalayanasya tat-sutan. Everyone is tat-sutan, his children. Even one big economic, economist professor, Prof. Marshall, he says... I was student of economics in the Marshall book. He says that economic development begins out of family affection. Family affection. That is the basis. That was his understanding, that nobody would work for livelihood unless he is attached in family. That is his proposition. So here he was attached to the family. Lalayanasya tat-sutan. Atah grha-ksetra sutapta vittaih [SB 5.5.8]. Material bondage is that family affection. It is not that one has to give up this procedure. No, that is not.

The Vedic civilization is so nice that you accept the platform which is suitable for you, brahmacari, grhastha, vanaprastha, sannyasa. The spiritual... These are called asrama. Asrama means where spiritual culture is practiced. That is called asrama. Perhaps you know this asrama word. Asrama means... It is not a place for sense gratification. It is a place for advancing in Krsna conscious. That is asrama. So there are four asramas for your spiritual cultivation: brahmacari, grhastha... Grhastha is also asrama, family. That is also asrama. If the grhastha life is meant for cultivating Krsna consciousness, it is all right. This is asrama. Grhastha asrama, then retired life, vanaprastha. Although grhastha asrama is allowed, but not for all the time, that up to the death, no. That is not allowed. After fiftieth year... Twenty-five years to fiftieth year the young man's spirit is there, the sex power is strong, so the grhastha-asrama is a concession for satisfying sex, that's all. But not more than fifty years. Then you must give up. That is the Vedic civilization. You accept grhastha asrama.

Up to twenty-fifth year you remain a brahmacari, learn from guru how to become brahmacari, guru-kula. Brahmacari gurukule vasan danta, how to practice self-control, sense control. A brahmacari is forbidden to see even young girl. Even the spiritual master's wife is young... Sometimes spiritual master is considered as mother. Adau mata guru-patni. There are seven mothers. So real mother, adau mata... Guru-patni, the spiritual master's wife, she is also mother. Adau mata guru-patni brahmani. The wife of a brahmana is mother. Actually every woman is mother. That is moral instruction. Matrvat para-daresu. Anyone, any woman who is not your wife, except your wife, every woman is to be considered as mother. This is education.

The nutshell of education is defined by Canakya Pandita that "Who is pandita, learned?" So he does not say that one who has passed MA, PhD, DAC, no. He doesn't say that. He says, "Any person who has learned to see like this." What is that? Matrvat para-daresu: "Everyone's wife should be considered..." Para-dara. Para means others' wife. Matrvat, mother. Therefore the Vedic system is, when we address another woman, "Mother," no other address. "Mother, can I do this? Would you like this?" The address should be "Mother." Practice. This is practice, the brahmacari's practice. He goes to every householder's wife: "Mother, give me some..." Just like this child. If he is taught from the very beginning of his life that "Address all women as mother..." That training and intermingling with anyone, then it is a different training. That is brahmacari. So brahmacari is taught that how he should behave in society, what is the aim of life. That is brahmacari. Matrvat para-daresu.

Para-dravyesu lostravat. And other's property? Just like garbage. Nobody goes. But I have seen. Nowadays garbage is also tackled. I have seen in Hong Kong, one woman is finding out something valuable from the garbage. This is Kali-yuga. It is untouchable, but still, people are trying to get something from the garbage, so downtrodden, this Kali-yuga. So matrvat para-daresu para-dravyesu lostravat, atmavat sarva-bhutesu: "All other living entities think like yourself." That means your pains and pleasure, as you feel, you should take up others' pains and pleasure, not that you protect yourself from all danger and you cut the throat of the poor animals on the plea that it has no soul. This is not education. This is education, that whether the animal has soul or not soul we shall consider later on. But when knife is on my throat I cry, and he also cries. Why shall I say that "It has no soul, and let me kill it"? So that means he does not know how to see other living entities like himself. Buddha philosophy is based on this, that "Whatever you feel, pain, you should not inflict to others." This is education. Matrvat para-daresu para-dravyesu lostravat atmavat. So this is moral education, and in the sastra it is also said that there are seven mothers.

adau mata guru-patni
brahmani raja-patnika
dhenur dhatri tatha prthvi
sapteti matari smrta

 Real mother and guru-patni, the wife of spiritual master or teacher... Adau mata guru-patni, brahmani, the wife of a brahmana. And raja-patnika, the queen, she is also mother. Dhenu, cow. Dhenur dhatri, nurse. Dhenur dhatri, tatha prthvi, as well as the earth. Earth is mother because they are giving us so many things, fruit, flowers, grains for our eating. Mother gives for eating. Cow gives us milk. This is sense.

But if one becomes addicted to prostitute-hunting then he'll be fallen. That is the example. Then he'll become thief, rascal, cheater, drunkard, and so on, so on, so on. Why? Now, only for maintaining the family. The family maintenance, the cats and dogs, they also do, the birds also do, but they do not do anything unnatural. A bird maintains his children, brings some fruit or something in the mouth and puts into the mouth of the small kiddies. So that is natural. But why one should take unfair means for maintaining family? This is culture. This is culture. So but nowadays they have manufactured. "Necessity has no law." "I require money, so somehow or other I must have it. Let me adopt this means, that means." No. So evam nivasatas tasya lalayanasya. The lalayanasya tat-sutan. So without understanding what is the duty of human being, because he is fallen, so we should not bother for maintaining our family and children till the time of death.

No. Up to twenty-five years. A brahmacari is trained to refrain from sex life. That is brahmacari, celibacy. But if he is still not able, then he is allowed to accept grhastha life. There is no cheating, hypocrisy, that I proclaim myself as brahmacari or sannyasi, and I secretly do all nonsense. This is hypocrisy. The hypocrisy life will not make one advance in spiritual life. That is the example given by Sri Caitanya Mahaprabhu. His personal associate you know, Chota Haridasa, Junior Haridasa. He was a very nice singer, so he was singing in the assembly of Caitanya Mahaprabhu, and one day he went to beg some rice from Sikhi Mahiti's sister, and there was a young woman, and he lustfully saw there. That is sometimes natural. But Caitanya Mahaprabhu understand that. Just to teach us, while He was eating, He said, "Who brought this rice?" "Chota Haridasa." "So ask him not to see Me anymore. Finish." Everyone was surprised. "What happened?" Then by inquiry it was found that he lustfully saw on young woman. So just... Caitanya Mahaprabhu is so strict that He rejected him from His associates. Then other big, big devotees requested him that "He has committed some mistake, and please excuse him. He is your servant." So Caitanya Mahaprabhu said, "All right, then you bring him back. You live with him. I am leaving this place. I am leaving this place." They said, "No, sir, we shall not raise this question anymore."

So when this Chota Haridasa found it impossible to again go into the assembly of Caitanya Mahaprabhu, he found it hopelessness. Then he went to Triveni and committed suicide. So Caitanya Mahaprabhu knows everything. Then, sometimes after, He inquired, "What about Chota Haridasa?" Somebody said, "Sir, You rejected him. Out of disappointment, he has committed suicide in the..." "Oh, that's nice." Just see how strict. "That's nice." He never expect (expressed?) any, any sympathy: "Oh, I rejected this person and he has committed suicide?" Oh. No, He said, "That's nice. That's all right." He said like that. This is one thing.

Another thing, Sivananda, one of His very exalted devotee, he was taking care of all devotees who were coming to Caitanya Mahaprabhu to visit during Ratha-yatra. So his wife came and offered Caitanya Mahaprabhu obeisances, and he saw that the wife is pregnant. So immediately asked, "Sivananda, your wife is pregnant." "Yes". "All right, when she gives birth to a child, you keep his name like that." Now see. One man, simply he saw with lusty desire to a young (woman) man; he was rejected. And one man has his wife pregnant; He adored him: "That's all right." So sex life is not forbidden in this movement but hypocrisy is forbidden. If you become hypocrite, then there is nowhere to... That is Caitanya Mahaprabhu's teaching. Chota Haridasa, he presented himself as a brahmacari and he was looking after a young woman. Then He understood, "He is a hypocrite. Reject him." And Sivananda Sena, he was a grhastha. Grhastha must have children. What is wrong there? He said, "Yes, my remnants of foodstuff should be given." This is Caitanya Mahaprabhu's movement.

So our request is, don't be hypocrite. There are four asramas, brahmacari, grhastha, vanaprastha, sannyasa. Whichever asrama is suitable for you, you accept, but sincere. Don't be hypocrite. If you think that you want sex, all right, you marry and remain like a gentleman. Don't be hypocrite. This is Caitanya Mahaprabhu's movement. He did not like hypocrisy. Nobody likes. But for a person who is seriously engaged in Krsna consciousness movement, for him sex life and material opulence is not very good. That is Caitanya Mahaprabhu's opinion. Param param jigamisor bhava..., niskincanasya bhajanonmukhasya, param param... Therefore voluntarily Caitanya Mahaprabhu accepted sannyasa. He was very nicely situated in His family life. When He was family man, He married twice. One wife died; He married again. So Caitanya Mahaprabhu taught us not to become... But when He took sannyasa, He was very, very strict. No woman could come very near to Him. From distance... This is Caitanya Mahaprabhu's teaching. So you have to follow strictly the rules and regulation. If you are serious, then this is Caitanya Mahaprabhu's movement.

niskincanasya bhagavad-bhajanonmukhasya
param param jigamisor bhava-sagarasya
visayinam sandarsanam atha yositam ca
ha hanta hanta visa-bhaksanato 'py asadhu
 [Cc. Madhya 11.8]

Those who are determined that "In this life we shall finish this material way of life, or material..." That is real struggle for existence. Actually everyone is trying. Material life means it is full of distress, duhkhalayam. Krsna says. So so long you'll prolong this material way of life, that is called struggle for existence. The "struggle for existence" and "survival of the fittest," this word is very common but nobody knows what is that struggle for existence and what is the platform of becoming fittest. Nobody knows. It is we are preaching that "If you remain in this material world, then struggle for existence will continue." And fittest means one who has come to the spiritual platform, he is fittest to survive. What is survival? Who is going to survive? Do you mean to say by cultivating health culture, very strong, you'll survive? Nobody will survive. So who will survive? Only Krsna conscious. If he is strictly Krsna conscious, then he will survive. Tyaktva deham punar janma naiti mam eti [Bg. 4.9]. The Krsna conscious person who has studied Krsna only, nothing more, perfectly, that is fit. This body also, this body is not permanent. That's a fact. But tyaktva deham, after giving up this body no more material body; spiritual body, sac-cid-ananda-vigrahah [Bs. 5.1].

So we should be very serious. We should not fall down from the standard of Vedic culture. If you are actually serious about stopping this... Manah-sasthanindriyani prakrti-sthani karsati [Bg. 15.7]. This is struggle for existence. In this material world everyone is struggling to survive. But who is surviving? That way, materialistic way of life, will not help you to survive. That is... Prakrteh kriyamanani [Bg. 3.27]. Nature is so strong that you must die. "I am very strong." You may be very strong, that's all right, but you must. There is a, I mean to say, joking story that one man thought, "How to avoid death?" Just like Hiranyakasipu. So he thought that "Yamaraja is the superintendent of death. He comes to take, so I shall make such policy that he may not come to me." What is that policy? "So bring some stool. I shall smear over my body, and out of bad smell, he'll not come." So he began to smear stool on his body at the time of death. So this is going on. They are making body very stout and strong so they'll survive. Nobody will survive, sir, unless he is Krsna conscious.

Thank you very much. (end)
 
>>> Ref. VedaBase => Srimad-Bhagavatam 6.1.23 -- Honolulu, May 23, 1976

© 2001 The Bhaktivedanta Book Trust International. Used with permission.

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Empty vessels make more noise though filled vessels can make some sound sometimes.

While it is a known fact that empty vessels make more noise, doesnt mean that a filled vessel should not make any sound. If you are silent always, people will try to show off they know more than you and at times we need to talk to handle the situation when people are trying to show their smartness by their stunts to gain recognition and establish their selfish motives.
--
Yours
Dinesh
Blog:http://dinesh-krsna.blogspot.com

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Assertive Communication - another good one

Assertive Communication

Do you have trouble saying no, even when you really should?

Do you feel like people walk all over you?

Do you have trouble keeping your temper under control?

If you answered yes to any of the above questions, you might find it really helpful to learn about assertive communication. Read on …

I. What is Assertiveness?

Assertiveness is the ability to honestly express your opinions, feelings, attitudes, and rights, without undue anxiety, in a way that doesn't infringe on the rights of others.

  • It's not aggressiveness, it's a middle ground between being a bully and a doormat.
  • It's dependent on a feeling of self-efficacy, a sense that if you behave in a certain way, something predictable will occur. 

  • Where does non-assertive behavior come from? Many of us are taught that we should always please and/or defer to others, that it is not nice to consider our own needs above those of others, or that we shouldn't "make waves", that if someone says or does something that we don't like, we should just be quiet and try to stay away from that person in the future.

II. Why is Assertiveness Important?

If you don't know how to be assertive, you might experience --

  • Depression. From anger turned inward, a sense of being helpless, hopeless, with no control over your life. 

  • Resentment. Anger at others for manipulating or taking advantage of me.
  • Frustration. How could I be such a wimp? Why did I let someone victimize me?

  • Temper/violence. If you can't express anger appropriately, it builds up until it blows
    .
  • Anxiety, which leads to avoidance. If you begin to avoid situations or people that you know will make you uncomfortable, you may miss out on fun activities, job opportunities, relationships, and lots of other good stuff.

  • Poor relationships of all kinds. Non-assertive people are often unable to express emotions of any kind, negative OR positive. It's murder for a relationship when the partners can't tell each other what they want and need and how the other person affects them. No one is a mind reader. The same is true for friendships and work relationships.

  • Physical complaints. Headaches, ulcers, high blood pressure. We all know what stress does to our bodies, and assertiveness, when it becomes a habit, is a great stress reliever.

  • Parenting problems. Kids are born knowing how to test the limits their parents set for them. If parents aren't assertive and firm, their kids will walk all over them!

A note about selective assertiveness:

Most people find it easier to be assertive in some situations than in others. This makes perfect sense. It's a lot easier to hold your ground with a stranger than with someone you love who might get angry if you express your true feelings. But the more important the relationship is to you, the more important it is to be assertive. Assertive behaviors lead to increased respect from others, their willingness to see you as a person who respects him/herself, a worthwhile person, a more loveable person!

Is assertiveness always the best way to go? Before you decide to act assertively in a given situation, you have to decide if you can live with the consequences. Although assertive behavior usually will result in a positive response, some people might react negatively to it. For example, if your boss is completely unreasonable and is known to go ballistic if anyone dares question his orders, even non-aggressive, respectful, assertive behavior might set him off and you could lose your job. If that's your situation, then you may decide you can't afford to be assertive, and learn other stress management techniques.

Setting the stage: If you're planning to try assertive behavior, remember that the other person is used to your behaving in a certain way, and may be thrown for a loop or thoroughly confused when you change your communication style. Why not tell the other person up front what you're trying to do? It helps to choose a peaceful moment for this. Then you might say something like

"I need to tell you something and I'd like you to hear me out before you comment. I've noticed lately that after we've been working on a project together, I find myself feeling frustrated and overwhelmed. I've been thinking about it and I've realized that I often go along with your ideas, without insisting on considering some of my ideas as well, because I'm afraid of upsetting you. From now on I'm going to try something different. When I start to get those frustrated feelings, I'm going to ask that we stop before making a final decision and be sure we have considered all the options. I know that will be a change for you, but I really think it's fair and I know I'll do a better job and feel better about myself if I can tell you about my ideas." How can anyone argue with that statement?

III. Techniques:

Okay, here's another example of an assertive communication. Read it, and then we'll discuss the different parts of it.

"I've noticed that whenever we're preparing to go somewhere, you start rushing me to finish dressing as soon as you're ready, even if it's not yet the time we had planned to leave. I know you get anxious when you're all ready to go and I'm not, but when you do that, I get all flustered and take even more time. By the time we get in the car, we're mad at each other and not much in the mood to have a good time. From now on, let's be sure we know what time we want to leave, and if you're ready before I am, will you please just go to another room and read the paper or watch TV? From now on, if you come into the bedroom or bathroom before it's time to leave and start asking me to hurry up, I'm just going to remind you of the time, ask you to go to another room, and close the door until I'm ready. I know this is going to seem weird at first, but I bet we'll enjoy our outings a lot more over the long run."

A: There are three parts of each assertive intervention:

  1. empathy/validation: Try to say something that shows your understanding of the other person's feelings. This shows them that you're not trying to pick a fight, and it takes the wind out of their sails. From the above example, "I know that you get anxious when you're all ready to go and I'm not … ."

  2. statement of problem: This piece describes your difficulty/dissatisfaction, tells why you need something to change. For example, "… but when you do that, I get all flustered and take even more time. By the time we get in the car, we're mad at each other and not much in the mood to have a good time."

  3. statement of what you want: This is a specific request for a specific change in the other person's behavior. For example, "From now on, let's be sure we know what time we want to leave, and if you're ready before I am, will you please just go to another room and read the paper or watch TV?"

B: How to be effectively assertive:

  • Use assertive body language. Face the other person, stand or sit straight, don't use dismissive gestures, be sure you have a pleasant, but serious facial expression, keep your voice calm and soft, not whiney or abrasive.
  • Use "I" statements. Keep the focus on the problem you're having, not on accusing or blaming the other person. Example: "I'd like to be able to tell my stories without interruption." instead of "You're always interrupting my stories!"

  • Use facts, not judgments. Example: "Your punctuation needs work and your formatting is inconsistent" instead of "This is sloppy work." or "Did you know that shirt has some spots?" instead of "You're not going out looking like THAT, are you?"

  • Express ownership of your thoughts, feeling, and opinions. Example: "I get angry when he breaks his promises." instead of "He makes me angry." or "I believe the best policy is to…" instead of "The only sensible thing is to …"

  • Make clear, direct, requests. Don't invite the person to say no. Example: "Will you please ... ?" instead of "Would you mind … ?" or "Why don't you … ?"

  • Special techniques for difficult situations:

    • Broken record: Keep repeating your point, using a low level, pleasant voice. Don't get pulled into arguing or trying to explain yourself. This lets you ignore manipulation, baiting, and irrelevant logic. 
      Example: You are taking something back to a store that you know gives refunds, but the clerk first questions your decision, tries to imply that there's something wrong with you because you changed your mind, tells you that she can only give a store credit, etc. Using the broken record, you walk into the store and say "I decided I don't need this and I'd like my money back." Then no matter what the clerk says, you keep repeating "I decided I don't need this and I'd like my money back." If she doesn't get it, simply ask to speak to a manager and say the same thing. Trust me, it works!

    • Fogging: This is a way to deflect negative, manipulative criticism. You agree with some of the fact, but retain the right to choose your behavior. 
      Example: 
      Mom: "Your skirt is awfully short, don't you think you should wear longer skirts? They're the style now." You: "You're right, skirts are longer now." Agree with as much of the facts as you want to, but don't agree to change your skirt length. Fogging is great for avoiding fights and making people stop criticizing. With significant others, when you need to keep living together, it's best to quietly hear them out, then assertively give your response.

    • Content to Process Shift:: This means that you stop talking about the problem and bring up, instead, how the other person is behaving RIGHT NOW. Use it when someone's not listening or trying to use humor or a distraction to avoid the issue.
      Example: "You're getting off the point. I'm starting to feel frustrated because I feel like you're not listening."
     
    • Defusing: Letting someone cool down before discussing an issue.
      Example"I can see that you're upset, and I can even understand part of your reaction. Let's talk about this later." Also, if they try to stay with it, you always have the right to walk away. 

    • Assertive inquiry/stop action: This is similar to the content to process shift. "Let's hold it for a minute, something isn't working, what just happened?, how did we get into this argument?" This helps to identify the real issue when the argument is actually about something bigger than the immediate topic.
      Example:
      • "Can you help me with this statistics problem?
      • Man, will you just get off my back? You know how much I have to do today!
      • Why is it such a problem to take 15 minutes to help me with this? You told me last night that you would!
      • I get so tired of you always asking me to do these things right when I'm in the middle of something!
      • Whoa, let's take a break here. How did we get from my stats problem to you being tired of my interruptions?"

The real problem is not the stats problem, it's timing. Now that topic is open for discussion and they're becoming aware of how their arguments escalate.

    • Summarization: This helps to make sure you're understanding the other person.Example: "So what you're trying to tell me is ... ."

    • Specificity: It's really important to be very clear about what you want done. This helps prevent distractions. Example: "The thing I really wish is that you'd pick your clothes up off the floor."

IV. Some Final Points:

One of the most common problems in communications is caused by trying to read people's minds or expecting them to read yours. If you want people to respond to your ideas and needs, you have to be able to say what they are, and say it in a way that will make others want to respond nicely. Do you remember the self-efficacy part from the beginning of this piece? The belief that if you do something in a particular way, you will be effective? Even if you don't believe that now, but you muster your courage and try some of these techniques in situations that are not hugely threatening, the results will probably be so encouraging that you will begin to believe in your effectiveness. If it's really scary to think about being assertive, try it first with people you don't know. Think of someone you know who is assertive and pretend you are that person. Once you become comfortable with assertive behaviors in less threatening situations, you can crank it up a notch and use it all the time. When assertiveness becomes a habit, you will wonder how you ever got along before you started using it. The nicest thing about all of this is that after you've become truly assertive, you probably won't need to use these techniques very much. As people practice assertive communication, you can almost see that little spark of self-respect glimmer, flicker, take hold, and burst into flame. People can sense it when you respect yourself, and they will treat you with respect. And that is the ultimate goal of assertive communication.

Here are some very good books about assertiveness:

Alberti, Robert E., and Emmons, Michael. Your Perfect Right. Revised edition. San Luis Obispo, CA: IMPACT, 1990.

Bower, Sharon, and Bower, Gordon. Asserting Yourself. Reading, Massachusetts: Addison-Wesley, 1976.

Bramson, Robert M. Coping with Difficult People. New York: Anchor/Doubleday, 1981.

Butler, Pamela. Self-assertion for Women. San Francisco, CA: Harper & Row, 1981.

Smith, Manual J. When I Say No, I Feel Guilty. New York: The Dial Press, 1975.

This handout was created by Vivian Barnette, Ph.D. for the University Counseling Service, The University of Iowa.

--
Yours
Dinesh
Blog:http://dinesh-krsna.blogspot.com

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Assertive communication - Good one


What IS assertive communication?

Assertive communication is the ability to express positive and negative ideas and feelings in an open, honest and direct way. It recognises our rights whilst still respecting the rights of others. It allows us to take responsibility for ourselves and our actions without judging or blaming other people. And it allows us to constructively confront and find a mutually satisfying solution where conflict exists.

So why use assertive communication?

All of us use assertive behaviour at times... quite often when we feel vulnerable or unsure of ourselves we may resort to submissive, manipulative or aggressive behaviour.

Yet being trained in assertive communication actually increases the appropriate use of this sort of behaviour. It enables us to swap old behaviour patterns for a more positive approach to life. I've found that changing my response to others (be they work colleagues, clients or even my own family) can be exciting and stimulating.

The advantages of assertive communication

There are many advantages of assertive communication, most notably these:

  • It helps us feel good about ourselves and others
  • It leads to the development of mutual respect with others
  • It increases our self-esteem
  • It helps us achieve our goals
  • It minimises hurting and alienating other people
  • It reduces anxiety
  • It protects us from being taken advantage of by others
  • It enables us to make decisions and free choices in life
  • It enables us to express, both verbally and non-verbally, a wide range of feelings and thoughts, both positive and negative

There are, of course, disadvantages...

Disadvantages of assertive communication

Others may not approve of this style of communication, or may not approve of the views you express. Also, having a healthy regard for another person's rights means that you won't always get what YOU want. You may also find out that you were wrong about a viewpoint that you held. But most importantly, as mentioned earlier, it involves the risk that others may not understand and therefore not accept this style of communication.

What assertive communication is not...

Assertive communication is definitely NOT a lifestyle! It's NOT a guarantee that you will get what you want. It's definitely NOT an acceptable style of communication with everyone, but at least it's NOT being aggressive.

But it IS about choice

Four behavioural choices

There are, as I see it, four choices you can make about which style of communication you can employ. These types are:

direct aggression: bossy, arrogant, bulldozing, intolerant, opinionated, and overbearing

indirect aggression: sarcastic, deceiving, ambiguous, insinuating, manipulative, and guilt-inducing

submissive: wailing, moaning, helpless, passive, indecisive, and apologetic

assertive: direct, honest, accepting, responsible, and spontaneous

Characteristics of assertive communication

There are six main characteristics of assertive communication. These are:

  • eye contact: demonstrates interest, shows sincerity
  • body posture: congruent body language will improve the significance of the message
  • gestures: appropriate gestures help to add emphasis
  • voice: a level, well modulated tone is more convincing and acceptable, and is not intimidating
  • timing: use your judgement to maximise receptivity and impact
  • content: how, where and when you choose to comment is probably more important than WHAT you say

The importance of "I" statements

Part of being assertive involves the ability to appropriately express your needs and feelings. You can accomplish this by using "I" statements. These indicate ownership, do not attribute blame, focuses on behaviour, identifies the effect of behaviour, is direcdt and honest, and contributes to the growth of your relationship with each other.

Strong "I" statements have three specific elements:

  • Behaviour
  • Feeling
  • Tangible effect (consequence to you)

Example: "I feel frustrated when you are late for meetings. I don't like having to repeat information."

Six techniques for assertive communication

There are six assertive techniques - let's look at each of them in turn.

1. Behaviour Rehearsal: which is literally practising how you want to look and sound. It is a very useful technique when you first want to use "I" statements, as it helps dissipate any emotion associated with an experience and allows you to accurately identify the behaviour you wish to confront.

2. Repeated Assertion (the 'broken record'): this technique allows you to feel comfortable by ignoring manipulative verbal side traps, argumentative baiting and irrelevant logic while sticking to your point. To most effectively use this technique use calm repetition, and say what you want and stay focused on the issue. You'll find that there is no need to rehearse this technique, and no need to 'hype yourself up' to deal with others.

Example:

"I would like to show you some of our products" 
"No thank you, I'm not interested" 
"I really have a great range to offer you" 
"That may be true, but I'm not interested at the moment" 
"Is there someone else here who would be interested?" 
"I don't want any of these products" 
"Okay, would you take this brochure and think about it?" 
"Yes, I will take a brochure" 
"Thank you" 
"You're welcome"

3. Fogging: this technique allows you to receive criticism comfortably, without getting anxious or defensive, and without rewarding manipulative criticism. To do this you need to acknowledge the criticism, agree that there may be some truth to what they say, but remain the judge of your choice of action. An example of this could be, "I agree that there are probably times when I don't give you answers to your questions.

4. Negative enquiry: this technique seeks out criticism about yourself in close relationships by prompting the expression of honest, negative feelings to improve communication. To use if effectively you need to listen for critical comments, clarify your understanding of those criticisms, use the information if it will be helpful or ignore the information if it is manipulative. An example of this technique would be, "So you think/believe that I am not interested?"

5. Negative assertion: this technique lets you look more comfortably at negatives in your own behaviour or personality without feeling defensive or anxious, this also reduces your critics' hostility. You should accept your errors or faults, but not apologise. Instead, tentatively and sympathetically agree with hostile criticism of your negative qualities. An example would be, "Yes, you're right. I don't always listen closely to what you have to say."

6. Workable compromise: when you feel that your self-respect is not in question, consider a workable compromise with the other person. You can always bargain for your material goals unless the compromise affects your personal feelings of self-respect. However, if the end goal involves a matter of your self-worth and self-respect, THERE CAN BE NO COMPROMISE. An example of this technique would be, "I understand that you have a need to talk and I need to finish what I'm doing. So what about meeting in half an hour?"

Conclusion

Assertiveness is a useful communication tool. It's application is contextual and it's not appropriate to be assertive in all situations. Remember, your sudden use of assertiveness may be perceived as an act of aggression by others.

There's also no guarantee of success, even when you use assertive communication styles appropriately.

"Nothing on earth can stop the individual with the right mental attitude from achieving their goal; nothing on earth can help the individual with the wrong mental attitude" W.W. Ziege


Originally published @ Article Source: http://EzineArticles.com/10259

--
Yours
Dinesh
Blog:http://dinesh-krsna.blogspot.com

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